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Home»Technology»Forrester: Gen AI is a chaos agent, models are wrong 60% of the time
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Forrester: Gen AI is a chaos agent, models are wrong 60% of the time

November 14, 2025No Comments3 Mins Read
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Forrester: Gen AI is a chaos agent, models are wrong 60% of the time
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The infamous shark from the classic film Jaws made a lasting impression with its sudden and deadly attacks, showcasing how an apex predator can use chaos to inflict devastating harm on its prey. In today’s digital landscape, generative AI has emerged as a similar threat in the hands of cyber attackers, acting tirelessly and at scale to wreak havoc.

At a recent security conference, Forrester principal analyst Allie Mellen compared generative AI to the chaos agent embodied by the shark in Jaws. She highlighted the inherent unreliability and weaknesses of AI systems, emphasizing that AI often gets things wrong, sometimes by a significant margin.

Research studies cited by Mellen, including one from the Tow Center for Digital Journalism at Columbia University, revealed alarming statistics about the failure rates of AI models. These studies showed that AI systems can be wrong up to 60% of the time, leading to more failed outcomes than successful ones.

Further insights from Jeff Pollard, VP and principal analyst at Forrester, underscored the challenges posed by AI in real-world scenarios. Studies, such as those conducted by Carnegie Mellon researchers, demonstrated that AI agents fail between 70 to 90% of the time when tasked with corporate responsibilities.

The prevalence of vulnerabilities in AI-generated code, with 45% containing known OWASP Top 10 vulnerabilities, raises concerns about the security implications of generative AI. Additionally, unauthorized AI integration in daily workflows, as reported by 88% of security leaders, amplifies the risks associated with AI as a potential chaos agent in cybersecurity.

The impact of AI failures was further exemplified by a scenario where AI mistakenly placed shark attacks in a landlocked state, highlighting the potential consequences of relying on flawed AI systems during security incidents.

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As organizations grapple with the complexities of generative AI, the need for robust identity management strategies becomes paramount. Merritt Maxim, VP and research director at Forrester, emphasized the evolving nature of identity security, emphasizing the importance of dynamic entitlements and real-time governance to mitigate risks.

In light of the growing threat posed by weaponized generative AI, security professionals are advised to prioritize the following strategies:

1. Implement specialized governance platforms to manage AI agent identities effectively.
2. Develop AI red team capabilities to detect and mitigate AI-specific vulnerabilities.
3. Operate under the assumption of AI failure and design security controls accordingly.
4. Implement security measures that can scale to machine speed.
5. Eliminate blind trust in automation and legacy systems, ensuring continuous verification and auditing of automated processes.

By staying vigilant and proactive in addressing the challenges posed by generative AI, organizations can better protect themselves against the evolving landscape of cyber threats.

Agent Chaos Forrester Gen models Time Wrong
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