The Impact of AI Companies in the Enterprise World
Artificial Intelligence (AI) companies are entering the enterprise landscape with great anticipation, but the outcomes are varied. Recently, Deloitte made headlines by implementing Anthropic’s Claude for all 500,000 employees. However, on the same day, the Australian government demanded a refund from Deloitte due to a contract where their AI-generated report contained fake citations. This scenario perfectly encapsulates the current state of affairs: businesses rushing to adopt AI technologies without fully grasping how to wield them responsibly.
In the latest episode of Equity, hosts Kirsten Korosec, Anthony Ha, and Sean O’Kane delve into the complex reality of AI integration in workplaces, along with updates on funding and regulatory issues in the tech and transportation sectors.
Tune in to the full episode for insights on:
- Zendesk’s claim that their new AI agents can autonomously handle 80% of customer service tickets and the implications of the remaining 20%
Equity is JS’s flagship podcast, produced by Theresa Loconsolo, and airs every Wednesday and Friday.
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